Frequently Asked Questions
Top Questions
Yes. Get to know your Viking ship a little better by taking our virtual 360° tour of the ship’s public spaces and staterooms. Additionally, you can find detailed deck plans on the Viking Yi Dun page, and stateroom layouts for our fleet on the Staterooms page.
Viking Yi Dun offers free Wi-Fi. You may use your personal device or one of the ship’s computers in our Business Center on Deck 1. Our connection relies on a VSAT satellite terminal—the best possible solution for voyages at sea. Due to the nature of data bandwidth and latency, as well as potential interruptions in satellite signals based on terrain and weather, you may experience slower online connections than you are accustomed to at home.
On occasion, Viking will make special solo traveler fares available. Please check back for pricing updates. In the meantime, explore special offers currently available on Viking cruises.
Disembarkation begins after the ship has docked in the port and after all customs and immigration formalities have been successfully completed. The times will vary due to the specific immigration and customs procedures in the specific port.
Embarkation times and Stateroom availability times vary depending on your cruise departure time and cabin category.
If you would like to explore the port before boarding, please leave your luggage at the terminal. If you would like to explore, please board at least 2 hours before the scheduled sailing time.
Your travel agency will send you information approximately 14 days before embarking.
Your My Viking Journey account gives you all the tools necessary to tailor and personalize your complete cruise experience. You have full access to browse all dining options and spa treatments from the moment you open your account.
Please contact the travel agency you are applying to regarding the timing of your application.
All guests must be 18 years old on or before the day they are scheduled to embark on their cruise; we do not maintain facilities or services on board for younger individuals.
Your My Viking Journey account gives you all the tools necessary to tailor and personalize your complete Viking experience, including access to browse your shore excursion options. We will alert you in the My Viking Journey portal when it is your time to book.
Please contact the travel agency you are applying to regarding the timing of your application.
On Japan cruises, onboard information and announcements are provided in Japanese, and many staff members who speak Japanese are on board. We offer attentive and detailed service tailored to our Japanese guests.
My Ship
Each stateroom is equipped with a minibar. Your stateroom category will determine whether your minibar is replenished daily with drinks and snacks. Purified water is provided in all staterooms and refilled daily. A full listing of amenities by stateroom category can be found on each ship page.
Yes. Get to know your Viking ship a little better by taking our virtual 360° tour of the ship’s public spaces and staterooms. Additionally, you can find detailed deck plans on the Viking Yi Dun page, and stateroom layouts for our fleet on the Staterooms page.
All stateroom bathrooms are equipped with premium bath toiletries. A hair dryer is also provided, and irons are available in the complimentary self-service launderettes. Depending on your stateroom category, laundry, pressing and dry cleaning services may be complimentary. If your stateroom category does not include these services, they may be purchased for a modest fee. A full listing of amenities by stateroom category can be found on each ship page.
Viking Yi Dun is generally nonsmoking. In order to accommodate guests who choose to smoke, there is a designated outdoor smoking area on the starboard side of Deck 8. All other areas of the ship, including your stateroom and veranda, are designated nonsmoking areas. Smoking restrictions also apply to e-cigarettes.
Yes. The Living Room on board Viking Yi Dun features a library with a carefully curated collection of books, selected over time by experts.
We also offer a selection of Japanese books to make your journey even more enriching and fulfilling.
Viking Yi Dun offers free Wi-Fi. You may use your personal device or one of the ship’s computers in our Business Center on Deck 1. Our connection relies on a VSAT satellite terminal—the best possible solution for voyages at sea. Due to the nature of data bandwidth and latency, as well as potential interruptions in satellite signals based on terrain and weather, you may experience slower online connections than you are accustomed to at home.
Most staterooms have beds that can be set up separated or together. Please inform us of your bed configuration preference so we can make sure your stateroom is set up properly when you arrive. Visit the Stateroom Preferences page in your My Viking Journey account to update this online.
Please contact the travel agency you booked with regarding docking locations.
The staterooms are equipped with both 110V and 220V (European 2-pin) electrical outlets. There are also several USB ports in the rooms for charging your mobile phone or tablet, so please bring the appropriate cable. Most modern electronic devices are compatible with a range of currents, so please check the voltage of the electrical appliances you are using. Hairdryers are provided in your stateroom.
All cabins are equipped with TVs offering a variety of live channels, including news, sports, on-demand movies, in-house programs, and Japanese satellite broadcasts. Satellite reception varies depending on the weather and location, so programs may be temporarily unavailable. Please see the individual ship pages for a list of amenities by cabin category.
On board, luggage must be stored in the guest’s stateroom. Additional information will be made available with ample time for you to plan for your voyage. A full list of allowable and prohibited items on board is available below.
Prohibited Items
- All firearms (working, nonfiring, replicas, imitations & air/pellet guns)
- All forms of ammunition
- Stun guns, Tasers, or any electroshock devices
- Cricket or archery bows & arrows; crossbows; darts; diver's spearguns; catapults; any bats, hockey sticks, etc.
- Axes, ice picks or cleavers
- Knives or scissors (if the blade is longer than 3 inches or 7.6 cm)
- Scalpels
- Shaving knives or blades
- Wallpaper knives
- Martial arts or self-defense gear (pepper spray, knuckle-dusters, rice flails, clubs, nightsticks, batons, etc.)
- Handcuffs
- Illegal drugs
- Hookahs
- Candles or incense
- Coffee makers
- Flammable liquid & all explosives (lighter fluid, fireworks, flares, etc.)
- Hazardous chemicals (bleach, paint, etc.)
- Extension cords (USB and laptop charging cables are exempt)
- Ham radios
- Aerial drones not allowed to be operated from the ship
- Any electrical device with a surge protector
- Any electrical device that produces heat, such as:
- Clothes irons, including steam irons
- Hot plates or heating kettles
- Electrical air humidifiers & refreshers
- Heating pads
Allowable Items
- Cigar cutters
- Disposable razors
- Knitting needles
- Crochet hooks
- Knives or scissors (if the blade is shorter than 3 inches or 7.6 cm)
- Nail files & clippers
- Tweezers
- Syringes for medical use
- Umbrellas
- Curling irons
The above list is subject to change without notice. Any such items shall be surrendered to the Ship's Security Officer (or delegate) at embarkation and may be disposed of at the sole discretion of the Ship's Security Officer.
My Trip And Documents
At present, Viking does not have any transfer packages for Viking Yi Dun, however, some travel agencies may have packages available, so please enquire with your booking travel agency.
We have protocols in place to minimize the spread of communicable diseases. Guests may access medical services on board Viking Yi Dun. Any expenses incurred associated with illness – medical, quarantine or repatriation, etc. are the guest’s responsibility.
My Viking Journey is a website exclusively for guests who have booked a cruise with Viking. If you have a Viking reservation number, you can login at any time to customize and manage your upcoming cruise trip. View and book shore excursions and spa treatments, reserve speciality restaurants, view your itinerary, and more.
Cancellation charges vary based on days prior to departure. Please refer to the Booking and Sale Terms & Conditions for further details.
On occasion, Viking will make special solo traveler fares available. Please check back for pricing updates. In the meantime, explore special offers currently available on Viking cruises.
Disembarkation begins after the ship has docked in the port and after all customs and immigration formalities have been successfully completed. The times will vary due to the specific immigration and customs procedures in the specific port.
Embarkation times and Stateroom availability times vary depending on your cruise departure time and cabin category.
If you would like to explore the port before boarding, please leave your luggage at the terminal. If you would like to explore, please board at least 2 hours before the scheduled sailing time.
Your travel agency will send you information approximately 14 days before embarking.
Life Onboard
Guests may bring alcohol and beverages with them, purchase alcohol ashore at destinations that sell alcohol, or purchase them from the onboard shop. Alcohol can be consumed in the guest’s stateroom or in public spaces, including the restaurants. There is no corkage fee.
Yes. Viking Yi Dun offers complimentary inclusive wines, beers and soft drinks with onboard lunches and dinners, plus specialty coffees and assorted hot teas that are available 24 hours a day.
For those who would like to upgrade, we offer the Silver Spirits beverage package. For only $27 USD per night, enjoy unlimited beverages in all onboard venues, bars and lounges anytime throughout the duration of your voyage. The package includes our house champagne, wine and beers by the glass, plus select wines by the glass, cocktails, aperitifs, well drinks, mixers/long drinks, a selection of upgraded whiskeys and soft drinks, up to $18 USD each. Silver Spirits also includes the Chef's Table premium wine pairing, complimentary access to standard tasting events, a 50% discount for premium tasting events and a 30% discount on premium beverages, including bottles of wine. You may purchase the package prior to sailing, including on the My Viking Journey Dining & Beverage page, or once you are on board. You can also use the Order Form (PDF) to purchase the package for yourself or as a gift for another Viking guest.
Please note you must be 20 years of age or older to purchase and consume alcoholic beverages. Both guests in a stateroom must purchase the package for the full length of the voyage in order for it to be valid.
Viking welcomes disabled guests; however, guests must realize there are inherent risks associated with traveling on board ships that are unique to cruise travel. For people who are ill, or have a mental or physical disability or impairment, the risks can be more significant. Guests must be able to independently move around the ship in case of an emergency or rough seas, deal with the lack of immediate access to medical services in certain parts of the world, and acknowledge that access to some areas of the ship and ports of call may be limited or impossible. Shore excursions may require the ability to traverse cobblestones or go up and down stairs. We reserve the right to determine whether a guest is fit to travel and to deny boarding in the event that a guest represents a risk to themselves or to the safety and well-being of those on board the ship.
In most cases, we can. Every meal has vegetarian options and the chefs will make reasonable efforts to accommodate special requests. Guests requiring special meals (low salt, diabetic, gluten-free or low cholesterol) should alert us 90 days prior to departure online on the Dietary Restrictions page in your My Viking Journey account. Guests should also inform the Maître d’ when on board.
While we take steps to minimize the risk of cross contamination, we cannot guarantee an allergen-free kitchen.
Depending on your stateroom category, laundry services, including pressing, may be complimentary. A full listing of amenities by stateroom category can be found on each ship page. If your stateroom category does not include these services, they may be purchased for a modest fee and arranged through your stateroom steward. Self-service launderettes including irons and ironing boards are located on Decks 3–6 and are free of charge, with detergent available for your use at no additional fee.
Although most services are included in your cruise fare, discretionary purchases will be charged to your shipboard account. These accounts, along with all prices and currency on board the ship, are in US dollars and may be settled in cash with US Dollars or with a major credit card before disembarking the ship; traveler’s checks are not accepted.
With Viking Inclusive Value, there is no additional charge should you wish to dine in one of our alternative restaurants where available, including Manfredi's Italian Restaurant and The Chef's Table.
Our fleet of modern, small ocean ship feature independent air handling units, which means each stateroom has “fresh” external air that is not shared with other staterooms or public spaces. Just like in a hospital, we have also designed a solution to implement short-wavelength ultraviolet (or UV-C) lights and new high-density filters that will sanitize the air on our vessels. This solution will ensure that:
- 99% of viruses and bacteria in the air are killed.
- We maximize the possible number of air changes.
- We provide a risk-free solution for the crew when cleaning filters, as viruses are killed and not simply trapped in the filters.
Wheelchairs must not exceed 22" in width. For details regarding bringing a wheelchair on board, guests must complete the Accessibility Form and return to your travel agent no later than 30 days prior to departure. Motorized scooters are not typically suitable for international cruises and cannot be accommodated
During the day, dress is casual including shorts (if the season is warm), slacks or jeans and comfortable shoes for walking tours. Swimsuits, swim shorts, cover-ups and exercise attire should be reserved for the Fitness Center, pool areas and Sports Deck. There are no “formal nights” in the evening; evening dress is “elegant casual” for all dining venues, performances and special events. On these occasions, required attire for ladies includes a dress, skirt or slacks with a sweater or blouse; for gentlemen, trousers and a collared shirt. A tie and jacket are optional; jeans are not permitted. The evening dress excludes World Café where the dress remains casual after 6:00 PM.
Some shore excursions visit religious sites that require modesty of dress. To avoid being denied entry, we recommend men wear long pants and refrain from sleeveless shirts; and for women, clothing that covers the knees and tops that are not sleeveless or too revealing
We suggest you pack comfortable walking shoes, dressier shoes, a collapsible umbrella/lightweight rain gear; items you can layer like lightweight jackets/sweaters; sunglasses, a sun hat/visor, sunscreen; and toiletries including a travel-size hand sanitizer. Depending on the season and destination, you may also want to add mosquito repellent or a warm coat, gloves and water-resistant footwear. To visit religious sites, ensure you have modest clothing that covers your knees and shoulders, or you may be denied entry.
Your My Viking Journey account gives you all the tools necessary to tailor and personalize your complete cruise experience. You have full access to browse all dining options and spa treatments from the moment you open your account.
Please contact the travel agency you are applying to regarding the timing of your application.
Yes. All of our itineraries feature daily briefings, enriching lectures, and entertaining presentations that highlight the history, culture, music and uniqueness of each of the local regions you will be visiting. Learn more by reading the Viking Daily newspaper on board.
All guests must be 18 years old on or before the day they are scheduled to embark on their cruise; we do not maintain facilities or services on board for younger individuals.
Your My Viking Journey account gives you all the tools necessary to tailor and personalize your complete Viking experience, including access to browse your shore excursion options. We will alert you in the My Viking Journey portal when it is your time to book.
Please contact the travel agency you are applying to regarding the timing of your application.
On Japan cruises, onboard information and announcements are provided in Japanese, and many staff members who speak Japanese are on board. We offer attentive and detailed service tailored to our Japanese guests.